For AOL users

Valued client, If you are a America Online user who experiences problems when trying to place address orders, using our "send me a letter" service, experiencing blank white pages, or empty shopping carts, on our web site then you have the following two options that may solve these problems.

OPTION #1. Simply connect to the internet using any other Internet Service Provider such as Juno.com, MSN.com, or Earthlink.net and you will have none of the problems that you currently may be experiencing. Also a free internet service is available at http://www.netzero.net/ as well as paid services that are cheaper and faster than most AOL service.

OPTION #2. If you do not wish to use switch to another Internet service provider then you can download and install a stand-alone version of Internet Explorer Web browser.

Using the independent browser instead of the built-in AOL browser can solve many problems associated with accessing the World Wide Web through AOL... In few words we can say that AOL has still a long way to go before it can provide the same access to the internet, trouble free.

This site is complete, everything here including audio and video is working fine and accessed by millions around the world .. the problem you are experiencing, if any, is simply with your AOL built in browser and not with the structure of our site.

Here is the simplest way to proceed, Download the latest version of Microsoft's free browser Internet Explorer, security updates and service packs. www.microsoft.com/windows/ie/default.htm

Install the downloaded browser software on your computer. (You'll find installation instructions at the Internet Explorer download Web site.) After you successfully install your new browser, restart your computer. Sign on to AOL and stay at the AOL Welcome page. (Note: You must sign on to AOL before proceeding.)

Keep AOL running in the background (you can just minimize the window) and start your newly installed Internet Explorer. The new browser will use your AOL connection... but you will see for yourself what you have been missing by using AOL built in browser.

If you wish to cancel your AOL account, call 1-888-265-8008. Or mail AOL at P.O. Box 1600 / Ogden, UT 84401 or FAX 801-622-7969. Specify that you're cancelling, give your full name, phone number and address, and either the primary billing contact's AOL screenname or the last four digits of the current payment method.